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Your Information

Provide your details, including your email address, to ensure accurate shipping cost calculations and to receive your free, no-obligation quote.


Well Information

Please input the required information about your well.


Select the location of your well. Options include: outdoors, indoors (e.g., inside a pump house), or in a pit. The well’s location helps determine the most suitable drop pipe kit for your setup. Help Video
Enter the total depth of your well, measured from ground level to the bottom of the well. This is the depth to which the well was drilled. Accurate information is crucial for determining the appropriate pump setup for your system. Help Video
Enter the static water level of your well. This is the depth at which water naturally rests in the well casing under normal conditions, measured from the ground level. You can determine this by dropping a weighted line into the well until it slackens or by consulting a well professional with a sonic tester. This value is crucial for assessing pump requirements and configurations. Help Video

The static water level of your well cannot be equal to or larger than the depth of your well.

Indicate whether your static water level is measured or estimated. A measured value is more accurate and avoids errors in system configuration, as water levels can fluctuate over time. If estimated, it may be based on outdated well reports. For best results, we strongly recommend obtaining an actual measurement. Help Video
The recovery rate refers to how quickly water flows back into the well after it has been pumped out. This is determined by the balance between water being drawn from the casing and the aquifer replenishing it. A slow recovery rate could limit the amount of water available at a time. Typically, wells with a recovery rate above 5 gallons per minute are sufficient for most hand pumps. If unsure, you may need to test or consult your well specifications to estimate the rate. Help Video
Please enter the frost level (depth at which ground freezes) in inches for your area. This information ensures the weep hole is installed correctly to prevent pipe freezing. If you’re unsure, you can find this by searching online or contacting your local authorities. For areas without frost, a minimum depth of 48 inches is recommended to protect water quality and prevent bacterial growth. Help Video
Please measure the diameter of your well casing to ensure proper cap fitment. If the casing is accessible, use a tape measure to measure across the inside or outside. For casings with a submersible pump, use a cloth tape to measure the circumference and convert it to diameter using online tools or our form guidance. Avoid measuring the existing cap instead of the casing. Help Video
Please provide the height of the well casing above ground level. This information ensures proper pump installation, as half of the pump head assembly must be below the well cap for efficient and comfortable operation. Typical casing heights vary; measure carefully to avoid incorrect fitment. Help Video
If you think it will be useful, please attach your well report or a picture of your well.

Pump Configuration

Please let us know if you are pumping into a pressure tank or are interested in a motor configuration.


This information helps us determine whether you need assistance finding an installer or if you plan to install it yourself. If you’d like, we can connect you with a professional nearby who has the expertise to ensure a smooth installation process. Help Video
This information is crucial to determine the type of well casing you have and the appropriate cap for your setup, as electrical pumps can affect installation requirements and water exit configurations. Select your pump configuration to ensure compatibility with the required cap type. If the water line exits through the well cap, choose ‘Submersible.’ If the water exits underground through the side of the casing, select ‘Pitless Adapter.’ Help Video
For submersible pumps, measure the outside diameter of the water pipe accurately, as it may differ from the nominal pipe size. Common sizes include 1 inch (approximately 1.3 inches outer diameter), 1.25 inches (approximately 1.65 inches outer diameter), 1.5 inches (approximately 1.9 inches outer diameter), and 2 inches (approximately 2.4 inches outer diameter). If your pipe does not match these sizes, please provide detailed measurements below. Help Video

There are a couple types of pitless adapters that will not allow a hand pump to be installed. You will need to remove the cap in order to verify. One will not allow the well cap to be installed correctly and the other does not provide the necessary clearance. If you have either of the two types of pitless adapters shown, you will need to change to a different type of pitless adapter in order to install a hand pump. Make sure to verify this before ordering, once the system is shipped standard return policy applies.

pitless example 1pitless example 2

 

This is measured from the ground level down. This is where the current pump is set. This measurement is a larger number (further down) than the static water level measurement.

The position of the current pump cannot be larger than the depth of your well.

The static water level of your well cannot be equal to or larger than the current pump position.

Indicate whether you plan to pump into a pressure system or house plumbing. If yes, extra equipment like a check valve and gauge kit is required. Pumping into pressure adds head pressure equivalent to lifting an extra 100 feet for 45 PSI. This information assists in identifying the correct pump cylinder. Help Video
Enter the total vertical distance from the well head that the water will be lifted from the surface. For example, if your water level is 100 feet below the surface and you need to pump it an additional 50 feet up a hill, the total vertical lift is 150 feet. You would enter 50 feet in the field. Do not include horizontal distance, as only vertical elevation impacts lift calculations. Help Video
We offer DC-powered gear motors suitable for use instead of a handle. Motor choice may influence the compatible pump cylinder options due to specific operating limits. Choose between a full solar-powered system or a standalone motor. Help Video